When I was growing up, dining out was always a special experience. We didn’t go out too often, because there were 5 of us and money could sometimes be tight. But I always loved when we had the chance. As we got older, dining out became more frequent, whether it was fast food or a sit-down restaurant. And eventually, I started working in restaurants. So I can definitely understand where this guy is coming from when he discusses things you shouldn’t do in a restaurant with the TODAY Show.
My Serving Experience
My first serving job was at a local Mexican restaurant. I’d always loved dining there and was excited to work there. I lived in a really small town, so pretty much everyone knew everyone. That was definitely a positive thing while I was working there! I’m sure that cut back on a lot of negative experiences. Not to say there weren’t SOME! Especially when things got busy. But overall, I really enjoyed working there.
Later on in college, I worked at a chain steakhouse. This experience… wasn’t quite as good! I knew no one really. And with a corporate-run restaurant, there are different expectations. Pretty sure at one point, the manager met with me to talk about being more personable with customers. And I can understand that, to a point. But when you’re running around during busy dining hours, you can’t always give every customer the ultimate experience. Add to that – I was a busy college student… stressed out and simply trying to make a little extra money. Not an excuse, but still!
And Then Some
Even after college, I have had a few serving jobs. Each job has been very different. I’ve worked in more chain restaurants, and at least one other locally owned restaurant on the beach in Florida. There are ups and downs to working in the restaurant industry– there are busy nights with great tips, slow nights where you get cut early, great customers, terrible customers, and everything in between! And let’s not get started on cleaning your section and the “side work” you’d have to do – rolling silverware, cleaning up drink stations, restocking drink stations or condiments, etc.
While I don’t have the 30 years of serving experience like this guy, Darron Cardosa, I can say I feel I had enough… and I know without a doubt that serving and customer service isn’t really what I’m cut out for. And I have so much respect for those that are in the industry.